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09 10.10.

Training on the Application of HR Instruments, Tirana, 14-17 September 2010

This training event was organised by the European Institute of Public Administration (EIPA), in the framework of the Regional School of Public Administration (Phase 2) in Tirana on 14-17 September 2010. The objective of this 4-day seminar was to cover the importance of effective human resource management in Public Administration and to provide the participants with an improved understanding of the use of a variety of HR tools and techniques, as well as an opportunity to share experiences and practice.

The programme was attended particularly by appropriate HR officers involved in and responsible for the HR process in the Public Administration. During the course the participants were provided with specific knowledge and skills on the stages and terms involved in manpower planning, the type of information required as a basis of manpower planning, understanding the processes of job analysis and job evaluation in the HR function, common principles of recruitment and selection, the roles of HR managers and others in the recruitment process, assessing the strengths and weaknesses of the legislative framework for performance appraisal etc. The course involved a lot of interaction among all of the participants thanks to the variety of methods used, such as presentations, Q&A, simulations, group discussions and also sharing of participants’ own experiences.

The course was delivered by a team of trainers from EIPA and other experts, including Anne Harrison (UK), Jens Motel (DE) and Harry List (NL), EIPA.

The necessity of this module arose from the 4th Annual ReSPA Conference entitled “Challenges of Human Resource Management” held in Sarajevo on 7-8 October 2009. The Conference confirmed the view that Human Resource management was increasingly important for the region. Participants at the Conference concluded that HR managers need to have a sound understanding of the issue and need to develop their capabilities to apply “best practice” processes and techniques in an effective and practical way.

The first programme on this issue was successfully organised in March 2010. The evaluations from that event indicated that a similar programme would be welcomed by more people working in the field of HR.
As regards the participants’ evaluation of the course held in Tirana, both the contents and methodology were highly appreciated and found to be very relevant to their work.

Interview of Mr. Besim Gashi, Management Personnel Officer, Personnel Department, Ministry of Security Force of Kosovo

What were your expectations when applying for the course?
I did not have very high expectations before the training, but I have to underline that I found the course to be quite interesting, and  I am very satisfied with it.

To what extent would you say these expectations were met?
The course has helped me to expand my knowledge about HR. I am a new employer and I have to gain a lot of experience in this field, so opportunities like this are quite good and important to us.

How has the attendance to the training influenced your work?
I am already implementing some of the information I received during the training, such as manpower planning, job analysis, job evaluation etc.

How far has the knowledge you acquired during the course been transferable to or useful for your daily work?
Well not all of the concepts I heard about during this course were new to me, but I certainly learnt new things, especially from the experiences we shared, and I am still working to improve. Sharing experiences from different countries is one of the most real and interesting aspects of this training.

Have you kept in contact with the other participants?
Not yet, but I am going to send an email to everybody. I think it is important to collaborate in the future and that the established ReSPA network should work. I also spent some very nice time in Albania, visiting other cities as well.

Do you have any other comments or feedback regarding the course?
Training events like these are always very much appreciated. I strongly encourage and recommend it to others. Thank you.

Interview of Ms. Blazenka Dabanovic, Independent Advisor, Human Resources Management Authority, Sector for Training, Montenegro

What were your expectations when applying for the course?
My expectations were to get enough practical examples and also to exchange regional experiences on these topics.

To what extent would you say these expectations were met?
All my expectations were fully met, both as regards practical examples and exchanging experiences, as well the rich and high-quality material which I found very useful for my future work. 

How has the attendance to the training influenced your work?
Currently our civil service system is in a phase of development, and the experiences and material from this training have been forwarded to relevant parties.

How far has the knowledge you acquired during the course been transferable to or useful for your daily work?
Given that I work in the Human Resources Management Authority, it is understandable that the knowledge I acquired during the course will be very useful.

Have you kept in contact with the other participants?
Yes. I would like to emphasise that I have participated in a few ReSPA seminars, and I have built up many good contacts with colleagues in the region, with whom I have had various discussions on a number of occasions.

Do you have any other comments or feedback regarding the course?
I do have one suggestion: I think it would be very good to ask participants before they come to prepare a powerpoint presentation about the situation in their countries as regards the given topic, in order to develop better discussion, as well to have that PPP which we can use or research later if we need some answers or ideas concerning how to develop our own system. Indeed I have used materials provided in previous seminars in order to answer certain questions or as a source of possible ideas. Thank you.

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