The activities of ReSPA are
funded by the European Union

ReSPA Tenders

Notice for Expert : Expert in Training of the Trainers (ToT) in Common Assessment Framework (CAF) – CAF ToT

Date published: 22.06.2019Category: Experts

ReSPA, as an international organization and a key regional endeavor in Public Administration Reform, has contributed to capacity-building and networking activities through in-country support mechanisms, peering and the production of regional research material.

Following decision of the ReSPA Governing Board at ministerial level, the Working group on Quality in Public Administration and Public services has been set in 2015. In the next three years three consecutive regional studies have been realized in subject area focusing on the Western Balkans. Those studies were: Quality Management in Public Administration and Public Services (2017), Feasibility report on ReSPA Quality Management Centre (2017) and Baseline of Comparative study on service delivery (2018).

Based on the findings of the above-mentioned Feasibility report on ReSPA Quality Management Centre, it is intended to be responsible for the support of Quality Management and implementation of quality management instruments such as CAF (Common Assessment Framework – self assessment tool) in all public sector organizations of the Western Balkan region. Such a complex role of ReSPA QM regional center requires increase of in-house capacities in domain of theoretical and practical knowledge of CAF implementation. So far ReSPA staff has been introduced with the basic CAF training and have designed CAF improvement action plan. With this document, ReSPA is seeking for the Expert in Quality Management who would conduct for ReSPA staff Training of trainers in Common Assessment Framework (CAF).

Please find attached the Procurement notice including Terms of Reference for the assignment. The required documentation should be submitted in electronic format by e-mail to the following address: by 28 June 2019 before 3PM. Late submissions will not be considered for evaluation. The application should contain in the e-mail title the following reference: CAF ToT


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