ReSPA initiated Regional Comparative Study on Service Delivery
Experts' group meeting on the Comparative Regional Study on Public Service Delivery was held in Belgrade, Serbia on 6 February 2018. The gathering involved the discussion on methodology, case examples and upcoming focus group meetings in the region.
Also, the meeting encompassed the presentation of SIGMA representatives on the findings of the latest SIGMA report 2017, reflecting service delivery. Furthermore, gender mainstreaming and social inclusion presentation deriving from the ongoing EU Gender Study have also been discussed. The meeting outcome was improved methodology and set plan for the upcoming activities, including consultations and possible meetings with SIGMA and the EC Commission (DG NEAR). After the expressed interest of its members, ReSPA initiated this comprehensive study on service delivery in January 2018. The final report will be delivered by the end of July 2018.Archive