From Strategy to Results: North Macedonia Launches an Enhanced Digital Tool for PAR Strategy Monitoring, Supported by ReSPA
18 December 2025, Skopje, North Macedonia
Reaffirming the commitment to strengthening public administration across the Western Balkans, this time in North Macedonia, ReSPA supported the promotion of the newly upgraded IT tool designed to monitor the implementation of the PAR Strategy 2023–2030. The event brought together representatives from ministries, civil society, academia, international organisations, and the diplomatic community to discuss the role of digital solutions in enhancing transparency, efficiency, and accountability in public administration.
The gathering highlighted ReSPA’s comprehensive support to the Ministry of Public Administration in the second phase of upgrading the national IT system for PAR monitoring. Building on the foundations established in the first development cycle, this phase introduces improved functionality, enhanced usability, and entirely new transparency features that will significantly strengthen evidence-based policymaking.
Goran Minchev, Minister of Public Administration, welcoming participants, emphasised the critical role of digital tools in modernising the public sector and ensuring transparency in the PAR implementation process: “With this solution, we are returning control to where it belongs - to the public - and putting an end to policies without results and promises without accountability.”
Director Handjska-Trendafilova underlined ReSPA’s continuous dedication to supporting regional digital reform efforts: “ReSPA’s strength lies in turning reform commitments into concrete, measurable results. Through practical tools, capacity building and digital solutions, we support our members in making public administration more effective, transparent and accountable. The upgraded IT monitoring tool presented today is not just a technical improvement, but a strategic instrument that empowers institutions to manage reforms based on timely, reliable data and strengthens trust in the reform process.”
The session on the importance and functionality of the upgraded IT tool featured Maja Risova Mutlular (Chief of Cabinet at the Ministry of Public Administration), outlining the advantages and institutional benefits of the system, while Martin Todevski, ReSPA expert, demonstrated the tool’s key modules and new user-oriented features.
A panel discussion, “Increasing transparency through innovation and digitalisation of administrative processes in public administration,” moderated by Bojana Bajić (ReSPA), brought together Prof.Dr. Ivan Čobev (FINKI), Radoslav Nastasijević Vardziski (Ministry of Digital Transformation), Sali Sali (General Directorate of the Government of North Macedonia), and Servet Demiri (State Commission for the Prevention of Corruption).
Bojana Bajić concluded: “The upgraded IT tool represents is a great contribution to the reform efforts. By improving interoperability, accessibility, increasing transparency and supporting systematic monitoring, it can enable more efficient governance and stronger accountability toward citizens.”
ReSPA remains committed to accompanying North Macedonia and the Western Balkans in advancing digital reform and building modern, integrated, and transparent public administrations.
The upgraded IT tool introduces: a new citizen-facing web portal offering transparent, user-friendly access to PAR progress data; an enhanced Action Plan management module supporting better institutional coordination; a robust approval and change-history mechanism strengthening accountability; improved Excel export functionalities for easier reporting, and innovative AI-based narrative reporting, which supports institutions in producing analytical summaries and reducing the administrative burden.
ReSPA’s expert support includes requirements analysis, UX design, development and integration of new features, system testing, deployment, user training, a video tutorial, and full technical documentation - ensuring long-term sustainability and institutional ownership of the tool.
