“The role of ReSPA lies within facilitating and strengthening Western Balkans regional cooperation in order to achieve high quality public services for citizens and businesses. Our main moto will be digitalisation of public services, although we fully agree with the other items on the agenda and the strategic plan of ReSPA for the following period. The improvement of the services we provide to the citizens is the key motivation for all of us, and – I am not saying reform, but reorganisation and optimisation of the administration should be of highest priority”, said Mr. Damjan Mančevski, Chair of the ReSPA Governing Board at Ministerial level.