CAF Consensus Workshop at PARCO: Intensive work on detecting strengths and areas for improvement brought consensus about prioritized actions and the development of an Action Plan
Sarajevo, 12-13 April 2023
CAF project implementation at the Public Administration Reforms Coordinator’s Office of Bosnia and Herzegovina (PARCO) went through the most important phase – the consensus workshop. Aiming to get a consensus on the inputs provided by each CAF Self-assessment group member through CAF Questionnaire, the workshop served as a good forum for the PARCO Self-Assessment team to discuss and detect strengths, areas for improvement and most importantly, a list of actions for further improvement.
The overall result of the Consensus WS showed that the PARCO team knows where to focus in the future towards achieving excellence in the organisational functioning and provision of the services.
The Action Plan will be developed in the upcoming month based on prioritized actions for improvement. The ultimate goal is to raise the level of performance of PARCO and its overall organisational development.
Upon the approval of the Action Plan, over the next 2-3 years, the PARCO team will go through the process of implementation of activities envisaged within the Action Plan with strong support from ReSPA RQMC.
“PARCO Self-Assesment team worked intensively on exchanging, agreeing and disagreeing internally on many important topics for our work such as improvement of internal communication, risk management and building the image of PARCO among the broader public. “It was a great experience because without detecting the institution’s strengths and weaknesses we can’t progress. If we want to be better we have to start with ourselves. That is why this workshop was crucial for us, it brought new ideas on how to improve our internal capacities and improve our work. We look forward to the next workshop on prioritization which will improve our internal effectiveness through the development of the Action Plan. Yes, we are expecting CAF brings all opportunities to light and motivates us for overall progress!” said Kenan Avdagić, Expert Adviser for Sector Reforms, Head of the CAF Program at PARCO